Terms and Conditions
Terms and Conditions – Sportcentrum PUUR
Last update: 1st July 2025
1. General
1.1 These terms apply to all agreements with Sportcentrum PUUR, including classes, training, and the use of facilities.
1.2 “Member”: anyone participating in PUUR’s activities.
1.3 Registration is personal. By registering, the member agrees to these terms.
1.4 Sportcentrum PUUR reserves the right to refuse registration in cases of abuse or misconduct.
1.5 We reserve the right to limit membership numbers, adjust class schedules, opening hours, and rates. Members will be informed in advance.
1.6 Personal data is used solely for administration and will never be sold to third parties.
1.7 Use of extra facilities (e.g. showers or lounge) is an additional service; no rights can be derived from this.
1.8 Please arrive at least 5 minutes before class. Respectful behavior is required; repeated misconduct may result in denied access.
1.9 The primary language is Dutch. English can be used if necessary.
2. What You Can Expect From Us
2.1 We provide professional guidance at scheduled times.
2.2 Trainers have up-to-date knowledge and work responsibly.
2.3 Equipment and facilities are well-maintained.
3. Liability and Risk
3.1 Participation is at your own risk.
3.2 We are not liable for injuries, loss, or damage.
3.3 Members are responsible for any damage they cause.
3.4 Lost and found items are kept for 1 week.
4. Access and Conduct
4.1 Violation of rules may result in denied access.
4.2 Severe misconduct may lead to immediate termination of membership without refund.
5. Membership and Payment
5.1 Membership has a minimum duration of 3 months and can thereafter be cancelled monthly via email with a one-month notice period.
5.2 Payment is made via direct debit or advance payment.
5.3 In case of non-payment, administrative fees or debt collection measures may apply.
5.4 Absence or holidays do not entitle the member to a refund.
5.5 Rates may be adjusted annually. Members will be informed in a timely manner.
5.6 All credits issued as part of a membership or other lesson type are valid for a maximum of 10 weeks from the date of issue. After this period, unused credits will automatically expire and can no longer be used to book sessions. No refunds will be given for expired credits.
6. Pause Due to Illness or Pregnancy
6.1 In cases of long-term illness or pregnancy, the membership can be temporarily paused for a small administrative fee.
6.2 A medical certificate is required.
6.3 Holidays are not a valid reason for pausing or refunds.
6.4 In cases of force majeure (e.g., epidemics), we will work together to find a suitable solution.
7. Holidays and Events
7.1 We are closed on January 1st. Around other holidays, schedules may be adjusted.
7.2 The facility may be partially or fully closed for events.
8. Class Cancellations
8.1 Cancellations must be made exclusively by the client via the Virtuagym app.
- Group classes can be cancelled up to 12 hours in advance with the credit retained.
- Personal Training, Sports Massage, and Nutrition Plan appointments can be cancelled up to 24 hours in advance with the credit retained.
8.2 If a cancellation takes place after the deadline mentioned above, the client must send an email to info@puur-pt.nl before the start of the class or training. We will then look for a suitable solution together.
9. Camera Surveillance
9.1 For your and our safety, camera surveillance is in place.
9.2 Footage is stored for a maximum of 4 weeks, unless needed for an incident.
9.3 Camera surveillance is clearly indicated.
10. Use of Photo and Video Recordings
10.1 Only Sportcentrum PUUR may record images for promotional or training purposes.
10.2 Only registered participants may enter the studio. Others may wait at the bar area downstairs.
11. Food and Smoking
11.1 Only closed drinking bottles are allowed.
11.2 Smoking, drugs, and alcohol are prohibited.
11.3 Food is only allowed at the bar.
12. Gym Rules
12.1 Wear clean sports shoes and workout clothing (no street shoes or bare torsos).
12.2 In the combat sports area, only clean, non-marking boxing shoes are allowed. Sports shoes are mandatory in the fitness area.
12.3 Use a towel on equipment. Clean machines after use with the provided disinfectant.
12.4 Return weights and equipment. Do not leave weights hanging on machines.
12.5 No food or cans in workout areas. Only closed bottles or water flasks allowed.
12.6 Bags must be left in the locker rooms. Children are only allowed in workout areas under supervision.
12.7 The use of mobile phones is only allowed when absolutely necessary. Please avoid using phones during workouts to respect the privacy of other members and to prevent equipment from being unnecessarily occupied.
13. Changing Rooms
13.1 Use of changing rooms is at your own risk.
13.2 No food or drinks allowed in changing rooms.
14. Children and Pets
14.1 Minimum age is 5 years.
14.2 Under 15s must be supervised.
14.3 Parents/guardians are responsible for their child's behavior and safety.
14.4 Pets are not allowed.
15. Complaints
15.1 Have a complaint? Let us know via [info@puur-pt.nl](mailto:info@puur-pt.nl) or speak to us in person. We’re happy to help find a solution.
16. Final Provisions
16.1 By entering the gym, you agree to these terms and conditions.
16.2 Violations may lead to denial of access.
16.3 In case of criminal acts, we report to the police.
16.4 These terms may be updated. Members will be informed in advance.
16.5 Dutch law applies. Disputes will be submitted to the court in The Hague.